Wooden Pheonix NOM Handcrafted

Fast Shipping with Professional Packaging

We can offer a variety of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse staff is highly trained to package your goods exactly according to the specifications that we supply. Your goods will undergo an extensive inspection and be securely packaged before being shipped. Everyday, we send to thousands of customers in multiple countries. This is a sign of our determination to become the largest online retailer globally. Both Europe and the USA have warehouses and distribution centres.

Orders that include more than one item are assigned processing periods according to each item.

We will thoroughly inspect all products before they are shipped. The majority of orders will be shipped within 48 hours. The delivery time should be between 3 and 7 working days.

Returns

The stock is constantly changing. It's not entirely managed by us, since we have multiple organizations, such as the factory and the storage. The actual stock can be changed at any time. It is possible that your order will be out of stock after your order has been made.

Our policy is valid for 30 days. If you don't receive the product within the 30 days period, we're not able to issue a refund or an exchange.

You can only return an item in the event that it is not used and in the same condition the day you received it. The item should be in the original packaging.